TENS Hire Terms & Conditions

By completing your booking and payment, you agree to the following Terms & Conditions.

1. Hire Period

The TENS unit and accessories are hired for the period shown in your booking confirmation and must be posted by the agreed return date.

2. Late Returns

A late fee of $15 per week may apply if the equipment is not posted by the return date. Extensions must be approved by The Last Trimester and are subject to availability.

3. Care and Return

You are responsible for the care, safe use and return of the equipment during the hire period.

The TENS machine and all reusable cords and accessories must be returned with every hire:

in full working order;
reasonably clean;
securely packaged; and
using tracked postage.

You remain responsible for the equipment until it is received by The Last Trimester.

4. Loss or Damage

You may be charged the reasonable repair or replacement cost for equipment that is lost, stolen, damaged beyond fair wear and tear, or returned with missing cords or accessories.

The full replacement cost is $259 for the Elle TENS Plus and $249 for the Perfect Mama Plus.

5. Equipment Faults

Please test the TENS unit when it arrives and contact us promptly if anything is missing, damaged or faulty.

If a fault occurs during the hire period, stop using the equipment and contact us. Any remedy will be provided in accordance with the Australian Consumer Law.

6. Safe Use

The equipment must only be used by the hirer, for its intended purpose and in accordance with the supplied instructions.

Seek advice from your healthcare provider if you are unsure whether TENS is suitable for you or if any contraindication applies.

7. General Information

Information provided by The Last Trimester is general only and does not replace individual medical advice, diagnosis or treatment.

8. Liability

To the fullest extent permitted by law, The Last Trimester is not responsible for loss, injury or damage caused by misuse, failure to follow instructions or use contrary to medical advice.

Nothing in these Terms excludes any rights you have under the Australian Consumer Law.

9. Cancellations and Refunds

Bookings are final once payment has been completed. We do not provide cancellations, refunds or credits for change of mind, early labour, changes to birth plans or failure to use the equipment.

This does not exclude any refund, replacement or other remedy you may be entitled to under the Australian Consumer Law.