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Frequently Asked Questions

TENS Hire

When should I book my TENS hire?

We recommend booking at least 2–3 weeks before your due date to ensure your machine arrives in plenty of time. We always recommend a 6 week hire from 36–42 weeks in case bub comes early or goes overdue. That way you have complete peace of mind and one less thing to worry about!

What is the difference between the 4 and 6 week hire?

The 4 week hire is ideal if you know when you'll be birthing or for those last-minute hires! The 6 week hire gives you more time either side of your due date to be prepared, and that extra reassurance of having your machine ready for an early or overcooked babe!

Which machine should I choose: Elle TENS Plus or Perfect Mama Plus?

Both machines are medical-grade and perform equally well during labour. They are very similar in function. Both offer a boost button, contraction and interval timer, and multiple intensity settings. We recommend simply choosing whichever is available for your dates.

Do you ship Australia-wide?

Yes! We ship to all states and territories using tracked Australia Post services. Allow 3–7 business days for delivery. You'll receive a tracking number as soon as your machine is dispatched. We also offer express postage for those last-minute hires!

How does the return work?

A prepaid Australia Post return bag will be included with your hire, so you can post the machine back as soon as you are finished with it. Simply place the TENS machine and all cords back into the original packaging, seal it inside the prepaid return bag and lodge it at your nearest Australia Post before your return date. Please keep your lodgement receipt and tracking details until your return has been confirmed.

Are the electrode pads reused between hires?

Never. All electrode pads, lanyards and instruction guides are single-use and replaced fresh for every hire. The machine and cords are thoroughly cleaned and sanitised between each hire.

What if I go into labour before my machine arrives?

We recommend booking early to avoid this. If you're concerned about your delivery timeline please contact us straight away and we'll do everything we can to help get your machine to you in time.

Using a TENS machine

When should I start using the TENS in labour?

Start using the TENS from early labour, when you start to notice a pattern with your contractions. The earlier you start the more effective the TENS is; your body adapts to the stimulation over time. Starting early allows you to naturally build endorphins and gradually increase the intensity as labour progresses. Don't wait until labour is intense as it won't work as effectively!

Can I use it in the water?

No. TENS machines cannot be used in water because they are an electrical device! Remove the machine before getting into the bath or shower. You can reapply it when you get out.

Can I use TENS alongside other pain relief?

Yes, in most cases! Many women use TENS alongside gas, heat packs, birth combs and other comfort measures. If you're getting an epidural, just remove the TENS machine before it is sited.

Can I use it at the hospital or birth centre?

Yes! TENS machines are safe to use in hospitals, birth centres and home births. Most midwives and doctors are very familiar with them.

Can I use a birth comb with a TENS machine?

Absolutely, we love this combination! Use your TENS machine while holding your birth combs during contractions. Add heat packs and breathing techniques for the ultimate labour toolkit!

Orders & Shipping

How long does shipping take?

Standard shipping is 3–7 business days Australia-wide using tracked Australia Post. Express shipping is also available at checkout. For TENS hire we recommend allowing at least 2–3 weeks before your due date when booking. Indicative standard Australia Post estimates: Brisbane 1–2 business days, Sydney 2 business days, Melbourne 3 business days, Perth 5 business days, Regional 3–5 business days.

What is your returns policy?

For TENS hire, all bookings are final and non-refundable once confirmed. For shop products such as birth combs, please contact us within 7 days of receiving your order if there is an issue and we'll do our best to help!

Can I contact Grace or Freya directly?

Yes! We love hearing from our community. You can reach us by email or DM us on Instagram @thelasttrimester_aus. We aim to respond within 24–48 hours and are always happy to answer any questions about labour, birth or our products.